Privacy Policy for North Star Appliance Repair

Last updated: 11/5/2024

At North Star Appliance Repair, your privacy is of the utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your information.

Information We Collect In order to provide you with the best possible service, we may collect the following personal information:

• Name
• Address
• Phone number
• Email address

We collect this information to communicate with you and ensure that we can effectively serve your appliance repair needs. If you pay for services online, we may also collect your credit card information to process payments.

Use of Cookies and Tracking Technologies: We use Google Analytics to gather information about our website's usage to help us improve our services. Google Analytics may collect information such as your IP address, the pages you visit on our website, and the duration of your visit. This information is anonymized and cannot be used to identify you personally. We also use social media widgets and online review platforms that may collect data. If you have any questions about these services, please contact us.

Sharing of Information: We value your privacy and will never share your personal information with third parties, except in limited circumstances such as when required by law. We may share your information with service providers who help us process payments or deliver our services. We ensure that these providers are contractually obligated to protect your information. Phone numbers collected with SMS consent, will not be shared with third parties or affiliates for rent/marketing purposes under any circumstances.

Retention of Information: We do not retain any personal information once our services have been completed, except for customer contact information which we keep for six months after a repair is completed. We do not retain any credit card information.

Access, Modification, and Deletion of Personal Information: As we do not store any personal information, there is no need for customers to access, modify, or delete their data. If you have any questions or concerns about how we handle personal information, please contact us.

Security Measures: We are committed to protecting your personal information. Our website is secured and encrypted with military-grade SSL certificates, ensuring that your data remains safe and confidential. We also use firewalls and antivirus software to protect our systems from unauthorized access.

Age Restrictions: There are no age restrictions for using our services or accessing our website. However, if you are under the age of 18, we recommend that you obtain the consent of a parent or guardian before providing us with any personal information.

Changes to This Privacy Policy We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We will notify you of any material changes to this policy by email or through our website.

Contact Us If you have any questions or concerns about this Privacy Policy, please feel free to contact us using the form below